Data Deletion Policy

We retain your personal information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if there is a legal obligation to retain the data; if required to comply with any applicable statutory or regulatory retention requirement by law; if we believe it may be necessary to prevent fraud or future abuse; to enable Design Factory to exercise its legal rights and/or defend against legal claims; or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes

1. Data Retention: Design Factory retains personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

2. User Requests for Data Deletion: Users have the right to request the deletion of their personal information held by Design Factory. To request data deletion, users can contact our customer support team at support@designfactory.store.

3. Verification Process: Before processing a data deletion request, Design Factory may require users to verify their identity to ensure the security of personal information.

4. Deletion Process: Upon receiving a verified data deletion request, Design Factory will promptly delete the user's personal information from its databases and systems, unless retention is required by law or for legitimate business purposes.

5. Impact of Data Deletion: Please note that deleting personal information may impact the functionality of certain features or services provided by Design Factory. Additionally, deleted information may still be retained in backup copies for a limited period as required for disaster recovery and system integrity purposes.

6. Third-Party Services: Design Factory may use third-party service providers to process and store personal information. Users should review the data deletion policies of these third-party services for information on how they handle data deletion requests.

7. Contact Information: If you have any questions or concerns regarding our data deletion policy, please contact us at support@designfactory.store

8. Your Rights: We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform.

9. Consent: By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Data detention Policy.

Note: Design Factory is committed to protecting the privacy and security of user data. This policy may be updated from time to time to reflect changes in our data handling practices or legal requirements.